Our Vision
To elevate the “Made in Nepal” brand on the global stage by becoming the world’s most trusted marketplace for authentic Himalayan products, empowering local communities through sustainable trade.
Our Mission
To build a resilient and transparent supply chain by partnering directly with small-scale farmers, local artisans, and agricultural cooperatives across all 77 districts of Nepal. By removing unnecessary middlemen, we ensure fair compensation for our producers and uncompromised quality for our international buyers.
What We Bring to the World
We carefully curate and quality-check every item to meet strict international standards, specializing in three core categories:
- Himalayan Superfoods & Agriculture: From our own organic cultivation initiatives in the Gandaki Province to independent cooperatives, we export premium Single-Origin Arabica Coffee, high-curcumin Turmeric, intense Ginger, and Large Cardamom.
- Artisanal Heritage: Exquisite, hand-painted Thangka art, traditional hand-carved statues, brass accents, and intricate wooden crafts created by master artisans keeping ancient traditions alive.
- Sustainable Lifestyle & Textiles: Premium luxury Chyangra Pashmina, eco-friendly wild hemp backpacks, and handmade organic felt products that support women artisans in Kathmandu and surrounding valleys.
The NonaMart Commitment
- 100% Authenticity Guaranteed: Every product has a story, rooted in Nepali heritage and ethically sourced.
- Global Logistics Network: Optimized specifically for our customers in the USA, UK, Canada, and Europe, ensuring fast, reliable, and secure worldwide shipping.
- Community Impact: Your purchase directly fuels sustainable economic growth, creating reliable livelihoods for local farming families and independent craftsmen across Nepal.
Thank you for choosing NonaMart and being a part of our journey to share the true spirit of the Himalayas with the world.
Frequently Asked Questions
About NonaMart
What is NonaMart?
NonaMart is a premium global e-commerce marketplace dedicated to bringing authentic, high-quality Nepali agricultural products, superfoods, and artisanal handicrafts from all 77 districts of Nepal directly to international buyers.
Where are your products sourced?
Every product on NonaMart is ethically sourced directly from small-scale farmers, local artisans, and agricultural cooperatives across Nepal. We actively work with local communities to promote sustainable trade and guarantee 100% authenticity.
Shipping & Delivery
Do you ship internationally?
Yes! We specialize in international shipping and currently deliver directly to customers in the United States, United Kingdom, Canada, and European countries.
How long will it take to receive my order?
Because we value speed and safety, we partner with world-class global carriers (like DHL and FedEx). Once an order is processed, standard international shipping typically takes 5 to 7 business days to arrive at your doorstep.
How can I track my order?
As soon as your package is dispatched, you will receive a confirmation email containing a tracking number and a link to trace your shipment in real-time.
Are there any customs duties or import taxes?
International shipments may be subject to customs clearance procedures, import duties, or taxes depending on your country's regulations. These charges are the responsibility of the recipient.
Products & Quality
Are your agricultural products organic?
Yes, our agricultural products — such as our Himalayan Arabica Coffee, Ginger, and Turmeric — are grown using traditional, natural farming methods without harmful chemical pesticides. We prioritize organic certification and strict quality control standards.
Are your handicrafts genuinely handmade?
Absolutely. Products like our hand-painted Thangkas, hand-carved statues, and Chyangra Pashmina are meticulously crafted by master artisans using traditional techniques passed down through generations.
Payments & Security
What payment methods do you accept?
We offer a fully secure checkout experience. We accept all major international credit/debit cards (Visa, MasterCard, American Express) as well as secure digital payment gateways like PayPal and Stripe.
Is my personal and payment information safe?
Your security is our top priority. Our website utilizes advanced SSL encryption technology to ensure that your personal details and payment transactions are completely secure and protected.
Returns & Refunds
What is your return policy?
We want you to love your Himalayan treasures. If you receive a damaged, defective, or incorrect item, please contact our customer support team within 7 days of delivery with photos of the product, and we will arrange a replacement or refund.
Customer Support
How can I contact NonaMart?
We are here to help! You can reach our global support team via email at support@nonamart.com or through our website's contact form. We aim to respond to all inquiries within 24 hours.
Still have questions?
Our team responds to every inquiry within 24 hours. Or skip ahead and start exploring authentic Himalayan products curated for global buyers.